CALVIN BEECHER
2600 W Vermont Ave,
Waukegan, Illinois 60087
Cell: (847)902-3356 (preferred)
Email: [email protected]
LinkedIn: http://www.linkedin.com/in/calvinbeecher
PROFESSIONAL BACKGROUND
Experienced and pro-active implementation manager with excellent client facing and project management skills
EDUCATION AND TRAINING
ACCOMPLISHMENTS
Product Implementation:
Process Improvement:
Client Interface:
Computer Proficiency:
IMPLEMENTATION EXPERIENCE
10/2013 – Present
CVS Caremark Northbrook, Illinois
Senior Consultant, Health Systems Alliances
Senior Consultant - Data Operations Manager works within the Health Systems team and cross-functionally throughout CVS Caremark to lead the definition, design and implementation of systems to support ongoing analytics and informatics needs.
12/2009 – 09/2013
CVS Caremark Northbrook, Illinois
Strategic Project Implementation Analyst
10/2006 - 12/2009
CVS Caremark Northbrook, Illinois
Pharmacy Benefits Management - Account Manager
MILITARY EXPERIENCE
02/1991 – 2/1993 (Honorable Discharge)
US Army - Fitzsimmons Army Medical Center. Aurora, CO - License Practical Nurse
2600 W Vermont Ave,
Waukegan, Illinois 60087
Cell: (847)902-3356 (preferred)
Email: [email protected]
LinkedIn: http://www.linkedin.com/in/calvinbeecher
PROFESSIONAL BACKGROUND
Experienced and pro-active implementation manager with excellent client facing and project management skills
EDUCATION AND TRAINING
- 2014, MS (Medical Informatics), Northwestern University, Evanston, Illinois
- 2006, MBA, Keller Graduate School of Management, Oak Brook, Illinois
- 1997, BA, History and Political Science, University of Illinois, Urbana Illinois
- 1991, Diploma, US Army Academy of Allied Health, Fort Sam Houston Texas
ACCOMPLISHMENTS
Product Implementation:
- Collaborated with Internal partners in the development of new projects
- Managed over 800 client product implementations over three years which generated $30 million in revenue.
- Resolved product implementation issues through consumer testing.
Process Improvement:
- Streamlined product implementation process which reduced our product implementation from 104 days to 60 days.
Client Interface:
- Collaborated with prospective clients to prepare efficient product marketing strategies and drive business development.
Computer Proficiency:
- Used Microsoft Assess and Excel to develop tracking spreadsheets and reports.
IMPLEMENTATION EXPERIENCE
10/2013 – Present
CVS Caremark Northbrook, Illinois
Senior Consultant, Health Systems Alliances
Senior Consultant - Data Operations Manager works within the Health Systems team and cross-functionally throughout CVS Caremark to lead the definition, design and implementation of systems to support ongoing analytics and informatics needs.
- Create business processes that reflect the needs of external partners and internal processes. Work with the ACO sales and account services organization to understand business and client needs and deadlines..
- Manage day to day operations, including product and operations planning, coordination with internal and client stakeholders, and capacity planning based on sales forecasts.
- Coordinate with IT, data warehouse and enterprise analytics organizations in delivery of analytics programs that provide routine client reporting while allowing for creation of ad hoc reporting requests.
- Manage/Resolve/Advise on issues related to reporting and data exchange, including following quality control rejects during data processing. Create programs to support data intake and mapping, quality control, triage, investigation and follow up. Define structure and support systems to ensure client contractual and custom requests are met. Create scalable systems to allow for efficient client on-boarding and client support.
12/2009 – 09/2013
CVS Caremark Northbrook, Illinois
Strategic Project Implementation Analyst
- Managed over 800 client product implementations (Maintenance Choice© and Generic Step Therapy) developing and maintaining implementation project plans, managing team meetings, ensuring team progress on the plan activities, tracking and escalating project risks and issues, and reporting status of the implementations. Expert with various CRM tools - Salesforce.com (SFDC), IBM Clarity and Microsoft Access. For example, I built a Microsoft Access database to track product implementations; integrated data from Salesforce.com and other internal company sources.
- Coordinated the efforts of cross departmental teams which include Customer Care, Mail Services, Clinical Ops, Benefits, Disease Management, IT/TI, Product Development, Finance, Human Resources, Procurement, and other corporate organizations. Lead four weekly product readiness/implementation readiness calls.
10/2006 - 12/2009
CVS Caremark Northbrook, Illinois
Pharmacy Benefits Management - Account Manager
- Responsibility included researching and resolving daily client issues, supporting customer retention and daily account management activities for a $300 million multi-state Health-plan account.
- Managed projects and served as primary liaison between client and multiple internal groups to ensure clarity of goals and quality and adherence to deadlines.
- Communicated with customers, employees and other individuals to answer questions and explain information.
- Increased overall client satisfaction score by 1.5 points within a 12 month period. Reduced outstanding client issues by 95%. While decreasing resolution turn-around by two days.
MILITARY EXPERIENCE
02/1991 – 2/1993 (Honorable Discharge)
US Army - Fitzsimmons Army Medical Center. Aurora, CO - License Practical Nurse